Get to Know Us
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Keith Phillips
President/Chief Executive Officer
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William Levering
Chief Financial Officer
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John Casagrande
Vice President Client Services
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Sumit Gupta
Vice President, Development
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Gareth Giles Knopp
Vice President Sales and Partner Operations
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Steven Byrd
Vice President Channels & Alliances
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Dominic Lanaway
Managing Director UK & EMEA
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Bob Andrews
Vice President Sales, Americas
Keith Phillips
President/Chief Executive Officer
"Helping our customers better serve their customers is our number one priority." To accomplish this, Keith has shifted Voxware's focus to a customer-centric model and has re-shaped his internal teams in order to drive customer outcomes. Each day, he leads by example with a shared vision of how the business should operate. Under his leadership, the management team is committed to helping more companies unlock the value of high quality voice solutions. "Voice is ready for wide-scale adoption and speaker-dependent voice systems are a better way to do voice. Our customer results have proven Voxware offers a superior solution to organizations seeking a better and a more efficient way of doing business."
Gareth Giles Knopp
Vice President Sales and Partner Operations
"Our sales and client services teams now walk in lock-step. We are like the front row of a rugby team, making it easier for people to do their jobs." Heading up North America and European sales efforts, Gareth focuses his energy and international experience on inspiring customers to elevate their business outcomes with voice. He believes successfully implementing voice begins with listening to customers' pain points, followed by demonstrating how voice can solve their issues, and then by consulting with them on a regular basis. Gareth is excited by voice implications for various industries beyond the warehouse. "Voice can go anywhere – we should leave no stone unturned."
John Casagrande
Vice President Client Services
"If we can drive customer satisfaction early into the process, companies are more likely to remain customers well into the future." John and the client services team establish their relationship with a customer before, during, and after the sales process. He works closely with the customer to ensure that Voxware solutions are implemented successfully, with minimal disruption to existing operations. John is passionate about also helping customers cost-effectively manage change with nimble voice systems. "Maximizing our customer's benefit from voice means enabling them to smoothly adapt to changes as their business evolves over time."
Sumit Gupta
Vice President, Development
"The science behind voice recognition is really cool to us engineers." Sumit is energized by creating software that solves the complexities of voice recognition and then applying it to industry-specific applications. Sumit and his team of developers architect the processes and make the decisions that shape the company's product roadmap and long-term evolution. "Our team brings sophisticated, easy-to-use voice solutions to organizations that benefit from employing a hands-free method of exchanging information. I'm thrilled to spend my time perfecting new voice applications that help customers boost their productivity and improve their bottom lines."
William Levering
Chief Financial Officer
"To deliver significant ROI to our customers within one year is a great thing." From a finance perspective, Bill is rewarded by offering software that allows companies to speed processes, reduce error rates, and increase productivity for exceptional business outcomes. Bill works cohesively with the executive team, who is energized by new hires and a start-up mentality. "I work hard every day toward the growth of this company and to ensure our customers, investors, and employees that we are in this business to win."
Steven Byrd
Vice President Channels & Alliances
"Voxware's approach to partnering will establish the foundation on which meaningful, ongoing relationships with channel partners and their customers will be built. We're looking at partnerships in a fresh light, and with creative ways in which strategic, developer and geographic partners, hardware manufacturers, consulting companies and resellers can all take advantage of Voxware's technology to expand their business." Steve is excited to bring Voxware's partner philosophy to life. With a depth of experience and innate intensity, Steve is focused on implementing programs that refresh the way Voxware acquires, engages and supports partners to ensure long-term business outcomes. "Voice solutions have thrived in environments that were primed for early adopters. The market has matured -- so that now, more than ever, it is essential to have an active partner network engaged to advance our global strategy".
Dominic Lanaway
Managing Director UK & EMEA
"Demonstrating passion about our customers' businesses is critical to help them enhance their brands and drive growth. There is a major opportunity to identify and secure the relationships in region which are going to increase Voxware's presence and market share." Dominic leads customer relations and business development in the UK and EMEA markets. Dominic is tasked with managing direct sales operations as well as developing and supporting strategic regional partners whose best-of-breed technologies are evolving the way warehouse and distribution centers operate. Dominic draws upon his experiences in building sales teams and partner networks to help grow Voxware's ever-expanding customer base who are investing in both on-premise and cloud voice solutions. "We are looking to revolutionize the way our customers leverage voice enabled technology - my job is to offer customers and partners a cost-effective and agile solution that will transform their organization from the inside out."
Bob Andrews
Vice President Sales, Americas
Bob Andrews is tasked with driving Voxware's go-to market interactions with customers and prospects in both North America and South America. His goal is to ensure that organizations are getting the most value and benefit from Voxware's innovative on-premise and cloud voice solutions. Bob brings a solution value approach to sales and a wealth of experience in supply chain and logistics to the Voxware sales team. "Our primary responsibility is to help guide our customers through the buying process, so they can make effective decisions and ensure timely, successful project implementations." Bob joins a proven and world-class executive team that is poised to position voice as the application to drive company growth and enhance brand reputation. "There is a heightened sense of how voice can dramatically impact the way an organization handles its internal operations and serve its customers. We work every day to uphold the core promise of helping our customers raise their game so they in turn foster the best customer experience possible."
